The KAIZEN™ Healthcare training program teaches continuous improvement practices in the Healthcare sector. Its main goal is to prepare attendees to implement Improvement Projects through the design and enforcement of improvement solutions in the different areas of healthcare units.

Mike Rother & John Shook popularized value stream mapping as a simple, paper & pencil tool for visualizing Muda in manufacturing processes through their landmark book "Learning to see", published in 1999. Learn to map, measure & improve manufacturing processes through hands-on practice & examples.

The KAIZEN™ Services training program addresses the continuous improvement of service departments. Its main goal is to increase the focus on the client and on what represents true added value. This program allows attendees to understand the application and implementation of continuous improvement, as well as its potential benefits.

Workplace Organization or simply called 5S, is an integral part of the Lean and KAIZEN™ process. The 5S’s are Sort (Seiri), Straighten (Seiton), Scrub (Seiso), Standardization (Seiketsu) and Sustain (Shitsuke). When 5S BIC is performed as the first step of a Organization effort to drive continuous improvement, processes become more visible and identified “waste” is cleaned out and basically a cornerstone to all other continuous improvement KAIZEN™ activity. It is also part of the Daily KAIZEN™ Level 2 within the natural teams effectiveness in their respective workplace organization. 5S BIC clearly communicates that management is willing to allow the employees to be involved in the process of change. The goal of the program is to have an office area that is customer ready at all times. 5S BIC creates a neat, clean and orderly facility that will become a source of lasting pride for all employees. While change is often perceived with a sense of apprehension, participants in the 5S BIC program begin to taste change as something that can be positive and impactful.