The aim of the seminar is to make participants aware of wastage in the office and service area and to enlist their cooperation in wider value creation initiatives in their own workplace. The focal point of the seminar is the systematic improvement of processes and procedures with the aid of proven KAIZEN™ methods. This saves costs and leads to higher internal and external customer satisfaction.

Total Quality Management TQM is a management approach to long-term success through customer satisfaction. It’s a method by which management and employees can become involved in the continuous improvement of the production of goods and services, processes, and the culture in which they work. Total Quality Management, It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization.

Master continuous improvement tools in the areas of health, increasing the attention of patients, increasing efficiency and reducing errors and waiting times

Master continuous improvement tools in the areas of health, increasing the attention of patients, increasing efficiency and reducing errors and waiting times