Kanban System Implementation Case Study Textbook
Total Flow Management: Achieving Excellence with Kaizen and Lean Supply Chains This new book describes the application of the principles of Flow, Synchronization and Leveling to full Supply Chains. Author: Euclides A. Coimbra
Gemba Kaizen, 2nd Edition - Available in June 2012!
The 2nd edition of the Gemba Kaizen book features 50% new information including content updates, 1 new chapter and 16 new Kaizen Institute client case studies of lean enterprise transformation and kaizen culture change.
Look for Gemba Kaizen 2nd edition from McGraw-Hill on bookshelves soon!
JAPAN Kaizen Kaikaku Tours
The Japan Kaizen Kaikaku tours are an integral part of the services offered by the Kaizen Institute. Join participants from around the world on a remarkable tour and learning experience by visiting the best practices in Japan. Learn more please click here.
Public tour dates -
- July 22-28, 2012
- August 19-25, 2012
- November 4-10, 2012
Customized Tours available - focused on sector and operational needs. Contact us at: kaizentours@spam.kaizen.com
KAIZEN INSTITUTE: Global Leaders in Continuous Improvement Strategy

- Founder Masaaki Imai checking the progress of a hospital design 3P project at lean healthcare client
KAIZEN INSTITUTE is the pioneer, innovator and leading operational excellence consultancy. Since Masaaki Imai founded our company 27 years ago we have been dedicated to helping organizations realize their Continuous Improvement Strategies. Our 300 consultants work in more than 50 countries worldwide. We offer the best coverage and deepest expertise in kaizen and lean management. We deliver sustainable results by partnering with clients to transfer knowledge, wisdom and skills to ensure long-term success.
During a recent speaking tour founder Masaaki Imai shared his insights:
- Long-term success requires daily improvements, no matter how small
- Leaders must go to the gemba (actual workplace) to find facts
- Leaders must go to the gemba and demonstrate respect for their people
- Effective financial metrics must show the condition of flow, synchronization and leveling across the enterprise
- Kaizen efforts must lead to Lean, and Lean must lead to "green" - delivering wider ecological and social benefits
Kaizen Institute USA Homepage
Kaizen Institute has a rich history in the USA, being the first consulting company to bring kaizen and lean thinking into practice in America 25 years ago. We continue this mission with a renewed focus today. Please visit our redesigned website and learn how our clients are using kaizen to transform their business performance and develop their people. Go to the Kaizen Institute USA page.
Featured Industry Case Studies: Pharmaceuticals
Kaizen & Lean Implementation Success Stories
Read more about the success our clients are having with using the kaizen process of change to implement sustainable lean systems.
Kaizen at City Hall Improves Customer Service
There is a saying, "You can't fight city hall" which means that it is foolish to challenge the establishment or to fight against overwhelming odds. So it is always very encouraging when we are invited to teach kaizen to a group of people from local government. The Rotorua District Council in New Zealand is proving that city hall can and will fight waste on behalf of its citizens.
Two Global Lean Consulting Firms Now One
KAIZEN Institute and Gemba Research have become one company in order to better serve our clients globally. Providing the world class Continuous Improvement (CI) professional services in 40 countries, Kaizen Institute Consulting Group (KICG) is the pioneer and leader in enabling organizations to achieve sustainable breakthrough improvements.
Read more
View Press Release
Leading the Lean Retail Revolution
Sonae is a global corporation employing over 37,000 and serving customers through more than 700 retail stores providing health, supplies, sporting goods, apparel, and appliances. Over the past two years Sonae has been pioneers in "Lean Retail" through the guidance of our Kaizen Institute Portugal team.
Developing Problem Solvers
T-Mobile National Operations Centers faced the challenged to implement the 3G platform across the United States with no additional manpower, while maintaining the highest level of customer service and system uptime. T-Mobile turned to kaizen.
Kaizen Case Study: Flour Mill
“Once you've harvested the low-lying fruit, it gets to be really hard work. But the opportunities are there, there are endless opportunities.” Nick Hutchinson, CEO of Unga, Kenya’s largest milling company
Kaizen Success in a Not-for-profit
A North American non-profit giant who helped 1.9 million people train for careers in industries such as banking, IT and health care in 2009, adopts a unique KAIZEN approach….











