KAIZEN™ Lean Office

This course teaches Continuous Improvement tools in transactional areas, increasing focus on processes, productivity, reducing errors and response times.

Register now

20. - 20. Sep. 2018

Spain
Madrid

Spanish

Our Training Goals

• Understand the importance of Continuous Improvement for excellence in transactional areas;
• Prepare participants to lead Improvement projects;
• To train for the design and implementation of solutions for the improvement of processes;
• Know success stories in applying KAIZEN™ Lean in transactional areas.

What you learn

• Lean Management in Services
• Process Efficiency
- Process Mapping
- Standard Work
- Automation
- Knowledge Management
- File and Stock Management
- Pacing
• Process Quality
- Structured Problem Solving
- Self-Quality Matrix
• Simulation Exercises
• Case Studies

KAIZEN™ Lean Office

200 EUR

(local taxes might apply)

Other Dates of this Training

This course teaches Continuous Improvement tools in transactional areas, focused on increasing process productivity, reducing errors and response times. Also teaches how to know the Voice of the Customer, creating awareness of potential opportunities for current or future improvements in the services/products.

...

KAIZEN™ Lean Office & Services teaches continuous improvement tools for Services and Support Areas, increasing productivity and focus on the customer, as well as decreasing mistakes and response times. Take advantage of special early bird pricing. Cost of the program is 4,500 AED if booked more than 30 days before the program. If booked within 30 days cost is 5,500 AED. The course rate is excluding the 5% UAE Value-Added Tax (VAT) charge. For registration and other inquiries, please email us at mtaha@kaizen.com

...
arrow up