Total Quality Management


Participants will get an overview of the Kaizen-TQM system and its mode of action.

Based on a matrix diagram, students learn to assess their company's quality system. In a simulation game they exercise using the Kaizen quality matrix and the zero-error implementation strategy.


Overview of quality systems such as ISO 9000, Six Sigma, EFQM and their application and results

- TQM Kaizen “quick audit”

- Simulation game

- Quality Matrix

- Current state recording and analysis

- Quality improvement through standards

- Problem solving techniques

- Process control and monitoring


- Quality in administrative processes

target group

All persons who are responsible for the installation and implementation of Kaizen ideas. Employees from quality management, production, planning, material and manufacturing control, education and training, CIP agents and Kaizen Practitioners.

Date08-09. Sep
Price1090 EUR

Bad Homburg


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Kaizen Institute Consulting Group
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Tel: +41 (0) 41 725 42 80
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Tel: +81 (0) 3 5847 8245
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