The Japanese word for reflection for the purpose of learning and self-improvemetn is hansei. It is an important part of the continuous improvement journey for the individual and organization. Read about how to do hansei.

Masaaki Imai continues to travel around the world leading gemba walks and giving keynote speeches to inspire people to do kaizen.
In 2012 we are planning the following events:
Contact us to learn more about kaizen congresses with Masaaki Imai.
For the past 27 years Kaizen Institute has been leading study missions to excellent class companies worldwide.
Kaizen Tours:
22-28 Jul, 2012 Tokyo area - OPEN
19-25 Aug, 2012 Tokyo area - OPEN
Sept 2012 Switzerland - OPEN
4-10 Nov, 2012 Tokyo area - OPEN
Healthcare Kaizen Theme Tour
11-17 Nov, 2012 Tokyo area - OPEN
Bring your team on a tour to clarify, align and focus on breakthrough improvement strategy to reduces cost and spur growth.
We offer "kaikaku tours" in Japan, China, Germany, Portugal, Switzerland and the United States.
Please contact us to organize a benchmarking tour. kaizentours@spam.kaizen.com
Masaaki Imai will visit Seattle, Detroit, Indianapolis and Washington D.C. during his speaking tour of the USA in June. Join us for a unique opportunity to meet Masaaki Imai, one of the original and most influential thinkers on business excellence, and share in his insights from three decades of bringing kaizen to the world.
| Date | Event | Venue |
|---|---|---|
| Jun 11 | Kaizen in a Non-profit Organization | Location TBA Washington DC |
| Jun 12 | Leadership Forum | Metaldyne (Private Event) - Michigan |
| Jun 13 | Healthcare Kaizen - St. Francis Health | St Francis Health Indianapolis |
| Jun 14 | Healthcare Kaizen | SightLife - Seattle, Washington |
| Jun 15 | Kaizen in the Public Sector | King County (Private Event) - Seattle |

Congratulations to Hilti Portugal for its breakthrough performance improvement in in the customer care area. The award was given by Masaaki Imai on behalf of Kaizen Institute Portugal, in recognition of excellence and Quality by the Hilti team.

Congratulations to Faisal Al Bannai and every person at Axiom Telecom for their commitment to kaizen, quality and customer service, honored and recognized by the Dubai Quality Award.
Each month Kaizen Institute offers a wide variety of seminars, events and training workshops around the world. Please visit our 2012 events calendar page.
The long-awaited follow up to the best-selling Gemba Kaizen will be in stores next month. The fully revised 2nd edition book features 50% new content including 15 new case studies and a new chapter on the role of the CEO in kaizen.
The hardcover book is available for pre-order online

Gemba Academy presents author and lecturer Bob Emiliani, who will present examples of companies applying Lean principles and practices for more than a decade. He will explain why one company succeeded while the other failed, and the implications for leadership.
Gemba Academy, a Kaizen Institute group company, provides high quality video training both online and in DVD format. A subscription gives your team access to more than 100 hours of learning and 233 modules on kaizen, lean management and continuous improvement topics.
The next major production is a comprehensive Six Sigma certification course, building on our existing statistics, lean and and problem solving courses and covering the full six sigma body of knowledge.
Please visit our website for our full list of online kaizen training courses.
View sample videos on on YouTube channel.